Shipping policy
FORGE OUTDOOR – SHIPPING POLICY
Delivery areas
We arrange delivery across Bay of Plenty, Waikato, Auckland and Northland.
Delivery areas
We arrange delivery across Bay of Plenty, Waikato, Auckland and Northland.
For delivery outside these areas, please contact us to confirm availability and pricing before ordering.
Lead times
Please allow approximately 12 weeks for your kitchen order. Your estimated timeframe will be confirmed when ordering. Production and freight delays can affect delivery dates; we will keep you informed of significant changes and discuss revised arrangements.
Delivery costs
Delivery charges are confirmed in your written quote before you commit to your order. Delivery and installation are included only where expressly stated in your quote.
Arranging delivery
We will contact you to arrange a suitable delivery date. Please tell us about any access restrictions, stairs or other conditions that could affect delivery so arrangements and any additional costs can be agreed in advance.
Payment
The remaining balance is payable before delivery or installation, in accordance with your order terms.
Delivery issues
Please check your order when it arrives and contact us promptly if anything is damaged or missing. Providing photographs will help us resolve the issue. Nothing in this policy limits your rights under the Consumer Guarantees Act 1993 or other applicable New Zealand consumer law.
Contact
For delivery enquiries, email hello@forgeoutdoor.co.nz.
Lead times
Please allow approximately 12 weeks for your kitchen order. Your estimated timeframe will be confirmed when ordering. Production and freight delays can affect delivery dates; we will keep you informed of significant changes and discuss revised arrangements.
Delivery costs
Delivery charges are confirmed in your written quote before you commit to your order. Delivery and installation are included only where expressly stated in your quote.
Arranging delivery
We will contact you to arrange a suitable delivery date. Please tell us about any access restrictions, stairs or other conditions that could affect delivery so arrangements and any additional costs can be agreed in advance.
Payment
The remaining balance is payable before delivery or installation, in accordance with your order terms.
Delivery issues
Please check your order when it arrives and contact us promptly if anything is damaged or missing. Providing photographs will help us resolve the issue. Nothing in this policy limits your rights under the Consumer Guarantees Act 1993 or other applicable New Zealand consumer law.
Contact
For delivery enquiries, email hello@forgeoutdoor.co.nz.